Machine woven rugs may have slight variation in size (up to 2%) which are not considered defects.

· Shedding is considered normal and will vary depending on the construction and content. Shedding will usually subside over time, although some rugs may have mild shedding for the lifetime of the rug. It typically takes 20-25 vacuums at a minimum (depending on foot traffic) to curtail shedding.
· Wool and viscose have the highest shedding, while polypropylene, olefin, polyester, acrylic and nylon have the lowest shedding.

· Sprouting is a normal part of the break-in process where loose yarns are pulled up above the surface of the rug. This is considered normal and will vary depending on the rug construction and content.
· To remove sprouts, use scissors to carefully trim the sprouting yarn even with the pile.
· Do not pull sprouts out of the rug, as this causes additional sprouting and damage.

· Rugs may develop creases or curling during shipping and storage due to being rolled or folded.
· Lay the rug flat and allow 1–2 weeks for creases to naturally relax.
· Reverse roll the rug overnight to help loosen stubborn creases.
· If creases remain, use a household iron on a low-temperature setting with a clean towel between the iron and rug, but only if the rug's care instructions allow it.

Important: Never apply direct heat to the rug. Avoid high temperatures and steam, as they may damage the fibers or backing. Always check the care label before using heat.

· Dyes, yarns, backing and packing material all have natural odors that are sometimes magnified after being sealed for shipping and storage.
· Odors should dissipate within a week once the rug is removed from the packaging.

· The colors in your rug will fade with time, even if the material is fade resistant.
· Direct sunlight will cause faster fading than indirect sunlight.
· Rotating your rug every 3-6 months will distribute the fading more evenly over the rug which reduces the appearance of fading.
· Jute and Wool will fade the fastest.
· Polypropylene and olefin are the most fade resistant materials because they are solution dyed.
· Polyester, acrylic and nylon also fade much more slowly than natural materials.